Meetings & Events
the delegates are enjoying their conference – “they don’t want to go home!”
- Winner 2014 NSW Tourism Awards of Excellence in Business Tourism
- Winner 2014 Hotel Management Awards in Meetings & Conferences Property
- Winner 2014 Blue Mountains Lithgow Oberon Tourism Awards of Excellence in Business Tourism
- Winner Highly Commended 2014 Tourism Accommodation Australia Awards of Excellence in Conference Hotel of the Year
- Winner 2013 Tourism Accommodation Australia Awards of Excellence in Regional Superior Hotel Accommodation
- Winner 2013 NSW Tourism Awards of Excellence in Business Tourism
Unmatched anywhere in the region, the award-winning Fairmont Resort Blue Mountains creates memorable and unique event experiences in the heart of the World Heritage-listed Blue Mountains. Located only 90 minutes from Sydney this 4.5 star resort boasts 15 flexible, pillar-less conference spaces catering for up to 850 delegates with several naturally lit spaces and outdoor options. From a conference centre to corporate retreats, our conference resort is the largest in Katoomba or the Blue Mountains.
Our 15 conference rooms can be configured to suit your needs, in any layout, from theatre, boardroom, banquet or cocktail style; and our tailored AV service combines attentive service with high-level production management expertise. When it comes to all-important food and beverage, the Fairmont Resort Blue Mountains has an enviable reputation.
Our chefs specialise in the provision of unique additions to your event, oversee a range of on-site private dining options, and welcome your delegates to dine in any of our five renowned bars and restaurants. Why not experience one of our many outdoor venues such as lakeside drinks under the stars in our gazebo or cocktails in the outdoor maze, or a lakeside BBQ. Your delegates will also feel at home in one of our 212 upscale rooms and suites during their conference retreat. An additional 12 accommodation rooms and suites will open in June 2015.
With either garden, lake, swimming pool, golf course or Jamison Valley views, the spacious rooms feature stylish armchairs, luxurious throw rugs, mini bars and high-end products in room and bathroom amenities. All Fairmont Resort’s rooms and suites also feature Wi-Fi internet access.
Feedback on our conference from all departments was nothing short of fantastic. From the very original request to view the Fairmont to every stage of organizing the conference. Your staff could not do enough for us and nothing was too hard or difficult everything was done with a smile on their face. The food was great. We would highly recommend the Fairmont resort to anyone. Thank you all for making our Conference this year such a success.
Kerry Chappell l Trade Marketing Manager l Groupe SEB
Event for Tefal held in February 2015
I would just like to say a big THANK YOU to you and the Fairmont Team for hosting a very successful Sales & Marketing Conference for Allergan last week.
The service we received at the Fairmont was outstanding. All staff were friendly, helpful, flexible and showed great attention to detail. Everything ran very smoothly. They are the best team I have dealt with in eight years of conferencing.
I would particularly like to mention your friendly Concierge, David, as well as Michaela, Sarah and Joanne who were all really attentive and looked after us extremely well during our stay.
Chef should be commended for the amazing variety of food she provided. The catering was extremely good. The staff in the restaurant were also wonderful, especially Debbie and Vanessa who made us feel like royalty.
I’d also like to thank the maid who serviced my guest room, which was spotless.
Your employees do a great job, are a credit to you and I’d be grateful if you would please share my comments with them.
Have a great weekend!
Candi Wallis l Executive Assistant to VP & Managing Director l Allergen
Event for Allergen held in July 2014
Thank you to everyone at the Fairmont - our event last week was a great success - the feedback has been fantastic. In fact so good, our GM wants to do it again!
Can you please pass on my thanks to Michaela, Sue, Thomas and Andrew - they were all so friendly, positive and helpful. They made it all so easy.
Senior Communication Manager l Retail Banking | St.George Bank
Event for St. George Bank held in June 2014
Hi Vanessa, Ben and Ryan,
On behalf of our group, I would like to thank you for your super hospitality extended to us during our recent visit to the Fairmont. Everything was superbly scheduled and organised. The rooms (especially mine) were terrific and the resort itself was very impressive. The staff in particular were very approachable and friendly. This made for an extremely smooth and pleasant conference for us all. We all expressed the opinion that we need to spend more time in the Blue Mountains to fully appreciate all there is to offer.
Once again, thank you all for your preparation and organisation which made it such a success for those attending.
Ann FULLER l Marketing Assistant - PCS
Event for Sanofi Australia held April 2014
Just a quick note to thank you and everyone involved in making our off site conference most enjoyable and very productive. It surely is a magical spot and so refreshing to get away from the hustle and bustle of Sydney life.
Your assistance leading up to and during the conference was seamless and flawless and everyone working there was so helpful which made my job a lot easier. Please pass on my thanks and appreciation to everyone.
Although we had a full couple of days, I am sorry that I wasn’t able to catch up with yourself and Ben personally. Hopefully next time our paths will cross. I’m looking to book a little weekend away at the Fairmont for my family in the not too distant future so may bump into you then.
Thank you also to Chris for the entertaining Team Building Event. Our staff loved it and was a good start to the conference.
All the best.
Natalie Lawlor | Personal Assistant President (Australasia) | SHFL Entertainment
Event for Bally held in April 2014
I wanted to pass on my sincere thanks for the incredible effort made by you and your team. The feedback from the delegates about the customer service they received has been extraordinary. Nothing was ever a problem, all requests were met with a can do attitude by polite and efficient staff.
A special thanks to Mickalah, Sarah, Joshua, Nicole, Thomas and Mathew from AV. They went above and beyond to make sure our event was a hugely successful one.
I also wanted to extend a huge thanks to Chef. As you know we were very particular about the food for our events but we were blown away by the high level of food that was consistently presented. I appreciate that it is not easy preparing and serving large groups but each meal was executed perfectly with rave reviews.
As a conference organiser I have be part of many events and it’s rare that I can truly say that the whole 2 days went completely smoothly with not one complaint. So thank you for making my job so effortless and creating a remarkable experience for our delegates.
Penelope Valentine l National Corporate Partnerships & Events Manager
Event for LJ Hooker held in November 2014
Hi Cecily and Ryan,
This email is way overdue which I apologise for – unfortunately I found it difficult to get myself to swing into action last week!!
However, I just wanted to personally thank you both so much for your help in bringing the Stockland conference to life so seamlessly as you did.
You guys were wonderful to work with!! I know we weren’t the easiest of clients - last minute changes, slow on feeding you information/ making decisions – but you just took it all in your stride & made it happen for us!!
What a great team you have - everyone we came into contact with at the Fairmont was friendly, helpful and professional. Anything we threw at you (including all those last minute annoying requests) was done with a smile!! Thank you Thank you….
Once again it really was a pleasure to work with you and I certainly hope we get the opportunity to do it again in the future!!
** Are you able to send me Bernie’s email as I wanted to write to him today!!
Emma Lydiard l Event Projects
Event for Stockland held in March 2014
It has been hectic since the meeting and I thank you for looking after the team. The feedback was really good and I know that Mike really appreciated the bottle of wine, which was very thoughtful. It’s the little things that count and stand out!
Really appreciate your thoughtfulness, you made our conference a success and all concerned were very happy.
Thank you and have a great day!
Julianne Rogers l Executive Assistant to Rafael Lopez l NPP AOA Regional Head
Event for Nestle Purina PetCare held March 2014
I would like to extend our sincere thanks for your management and co-ordination of our 2014 Valedictory Dinner. It was again a pleasure to work with you and your every effort was appreciated. We have received many comments from invited guests, parents and their students, all of whom greatly enjoyed the evening.
I would also appreciate if you could please pass on my appreciation and thanks to Thomas and the Event Production team for their AV preparation of the room and, in particular, Matthew for the seamless operation of our AV requirements during the event itself.
I look forward to working with you again for our future functions.
Anne Granna l Register l Blue Mountains Grammer School
Event for Blue Mountains Grammer School held in October 2014
Thank you for getting back to me so quickly.
That is great, thank you. I will have it signed off today for payment tomorrow. And thank you very much again for making our visit so enjoyable and run so smoothly. If we ever hold a similar event we will definitely be back again.
With kind regards
Natalie Nixon l Project Officer Programs l Centre For Rural & Remote Mental Health
Event for Centre for Rural & Remote Mental Health held in November 2014