Meetings & Events
the delegates are enjoying their conference – “they don’t want to go home!”
- Winner 2015 Hotel Management Awards in Meetings & Conferences Property
- Winner 2014 NSW Tourism Awards of Excellence in Business Tourism
- Winner 2014 Hotel Management Awards in Meetings & Conferences Property
- Winner 2014 Blue Mountains Lithgow Oberon Tourism Awards of Excellence in Business Tourism
- Winner Highly Commended 2014 Tourism Accommodation Australia Awards of Excellence in Conference Hotel of the Year
- Winner 2013 Tourism Accommodation Australia Awards of Excellence in Regional Superior Hotel Accommodation
- Winner 2013 NSW Tourism Awards of Excellence in Business Tourism
Unmatched anywhere in the region, the award-winning Fairmont Resort Blue Mountains creates memorable and unique event experiences in the heart of the World Heritage-listed Blue Mountains. Located only 90 minutes from Sydney this 4.5 star resort boasts 15 flexible, pillar-less conference spaces catering for up to 850 delegates with several naturally lit spaces and outdoor options. From a conference centre to corporate retreats, our conference resort is the largest in Katoomba or the Blue Mountains.
Our 15 conference rooms can be configured to suit your needs, in any layout, from theatre, boardroom, banquet or cocktail style; and our tailored AV service combines attentive service with high-level production management expertise. When it comes to all-important food and beverage, the Fairmont Resort Blue Mountains has an enviable reputation.
Our Executive Chef team specialise in the provision of unique additions to your event, oversee a range of on-site private dining options, and welcome your delegates to dine in any of our five renowned bars and restaurants. Why not experience one of our many outdoor venues such as lakeside drinks under the stars in our gazebo or cocktails in the outdoor maze, or a lakeside BBQ. Your delegates will also feel at home in one of our 212 upscale rooms and suites during their conference retreat.
With either garden, lake, swimming pool, golf course or Jamison Valley views, the spacious rooms feature stylish armchairs, luxurious throw rugs, mini bars and high-end products in room and bathroom amenities. All Fairmont Resort’s rooms and suites also feature Wi-Fi internet access.
Event for Events Beyond - January 2016
I just wanted to personally thank each and every one of you/your team who contributed to making my clients conference such a success.
I have just sat down with the team to also collect their feedback and we all collectively agree that you honestly did such an outstanding job last week!!
The service level offered and the cohesiveness between departments clearly showed. From the outstanding sales experience offered by Cecily (I think we were up to version 15 of the contract!!) to the highly detailed, patient and polished planning once we in Saskia's hands to the attentive, creative and passion delivered by Thomas and supported by Kat and the rest of his team and of course the fantastic customer service and offered by Benjamin in your reservations team. Well done, well done!
I also wanted to pay special mention to both Maddie and Nicole who were a fantastic duo on site and clearly work extremely well managing both their banquets teams with seamless transitions between day/night
We thoroughly enjoyed our week and whilst we haven't done a formal debrief with the client (and won't be doing so for a few weeks) I do know that they were also extremely impressed.
Thank you thank you thank you - couldn't have a more happier client in me! Keep the AMAZING staff you have and keep up the fantastic service you all offer! It does feel like you have worked out the perfect event formulas at the Fairmont - our whole team is in agreement on that one!
Cannot wait to bring the next group to the beautiful Fairmont!
Angela Schwitter | Event Director | Events Beyond
Allergen - July 2015
I would just like to say a big THANK YOU to you and the Fairmont Team for hosting a very successful Sales & Marketing Conference for Allergan last week.
The service we received at the Fairmont was outstanding. All staff were friendly, helpful, flexible and showed great attention to detail. Everything ran very smoothly. They are the best team I have dealt with in eight years of conferencing.
I would particularly like to mention your friendly Concierge, David, as well as Michaela, Sarah and Joanne who were all really attentive and looked after us extremely well during our stay.
Chef should be commended for the amazing variety of food she provided. The catering was extremely good. The staff in the restaurant were also wonderful, especially Debbie and Vanessa who made us feel like royalty.
I’d also like to thank the maid who serviced my guest room, which was spotless.
Your employees do a great job, are a credit to you and I’d be grateful if you would please share my comments with them.
Candi Wallis l Executive Assistant to VP & Managing Director l Allergen
Event for Tefal - February 2015
Feedback on our conference from all departments was nothing short of fantastic. From the very original request to view the Fairmont to every stage of organizing the conference. Your staff could not do enough for us and nothing was too hard or difficult everything was done with a smile on their face. The food was great. We would highly recommend the Fairmont resort to anyone. Thank you all for making our Conference this year such a success.
Kerry Chappell | Trade Marketing Manager | Groupe SEB
Green Homes Australia - August 2015
The entire stay was really amazing. The builders loved the spot. The location definitely stepped up the professionalism of anything that we had held before. We'd like to thank you and your entire team for making our event work seamlessly and most importantly, being a really enjoyable stay. In particular, our dinner in Misty's was ran beautifully by the operations manager that night.
Jessica McKay l Green Homes Australia
Event for Bally - April 2014
Just a quick note to thank you and everyone involved in making our off site conference most enjoyable and very productive. It surely is a magical spot and so refreshing to get away from the hustle and bustle of Sydney life.
Your assistance leading up to and during the conference was seamless and flawless and everyone working there was so helpful which made my job a lot easier. Please pass on my thanks and appreciation to everyone.
Although we had a full couple of days, I am sorry that I wasn’t able to catch up with yourself and Ben personally. Hopefully next time our paths will cross. I’m looking to book a little weekend away at the Fairmont for my family in the not too distant future so may bump into you then.
Thank you also to Chris for the entertaining Team Building Event. Our staff loved it and was a good start to the conference.
All the best.
Natalie Lawlor | Personal Assistant President (Australasia) | SHFL Entertainment
Event for Sanofi - April 2014
Hi Vanessa, Ben and Ryan,
On behalf of our group, I would like to thank you for your super hospitality extended to us during our recent visit to the Fairmont. Everything was superbly scheduled and organised. The rooms (especially mine) were terrific and the resort itself was very impressive. The staff in particular were very approachable and friendly. This made for an extremely smooth and pleasant conference for us all. We all expressed the opinion that we need to spend more time in the Blue Mountains to fully appreciate all there is to offer.
Once again, thank you all for your preparation and organisation which made it such a success for those attending.
Ann Fuller l Marketing Assistant - PCS
St. George Bank - June 2014
Thank you to everyone at the Fairmont - our event last week was a great success - the feedback has been fantastic. In fact so good, our GM wants to do it again!
Can you please pass on my thanks to Michaela, Sue, Thomas and Andrew - they were all so friendly, positive and helpful. They made it all so easy.
Anita Finlayson | Senior Communication Manager l Retail Banking | St.George Bank
University of new South Wales - January 2016
...please do pass on our sincere thanks to everyone involved in the preparations for the event. We were extremely happy with the seminar room, the meals and tea breaks, the accommodation, and the highly responsive administrative support we received on the day. All in all, it was a fantastic event, and we will certainly be recommending your venue to our colleagues for other similar events in the future!
Thanks so much again for all your wonderful assistance with this!
Sarah | University of New South Wales
Event for Centre for Rural & Remote Mental Health - November 2015
...thank you very much again for making our visit so enjoyable and run so smoothly. If we ever hold a similar event we will definitely be back again.
Natalie Nixon | Project Officer Programs | Centre For Rural & Remote Mental Health
Dalai Lama 'Ocean of Wisdom' Tour - June 2015
On behalf of all at Dalai Lama In Australia, please accept our deepest gratitude and appreciation to everyone of your fabulous team at the Fairmont Resort, all of who worked so hard to make the Teaching Retreat given by His Holiness 14th Dalai Lama, such a wonderful experience for all in attendance. We have had very positive feedback from everyone who attended, most of who have been asking, when can we do it again?
In short, nothing was an issue during our stay and I mean nothing. All from the Fairmont addressed any issues that arose swiftly and with calmness and adapted to the many changes that occurred, especially to do with the timings of sessions, with no complaints.
We look forward to the opportunity of working with you all again someday.
Lynn Bain | General Manager | Dalai Lama in Australia
Western Sydney Local Health District - June 2015
Hi Sue and Vanessa,
On behalf of the NSW Health Westmead Redevelopment, Intergrated Project Team we want to thank the Fairmount Resort for a fantastic stay!
Staff were friendly and helpful, food was delicious, facilities and accomadation were welcoming, clean and comfortable! Views, stunning!
Kirstin Shepherd l Project Officer | Westmead Redevelopment Intergrated Project Team
Blue Mountains Grammar School - October 2014
I would like to extend our sincere thanks for your management and co-ordination of our 2014 Valedictory Dinner. It was again a pleasure to work with you and your every effort was appreciated. We have received many comments from invited guests, parents and their students, all of whom greatly enjoyed the evening.
I would also appreciate if you could please pass on my appreciation and thanks to Thomas and the Event Production team for their AV preparation of the room and, in particular, Matthew for the seamless operation of our AV requirements during the event itself.
I look forward to working with you again for our future functions.
Anne Granna l Register l Blue Mountains Grammar School
Event for LJ Hooker - November 2014
I wanted to pass on my sincere thanks for the incredible effort made by you and your team. The feedback from the delegates about the customer service they received has been extraordinary. Nothing was ever a problem, all requests were met with a can do attitude by polite and efficient staff.
A special thanks to Mickalah, Sarah, Joshua, Nicole, Thomas and Mathew from AV. They went above and beyond to make sure our event was a hugely successful one.
I also wanted to extend a huge thanks to Chef. As you know we were very particular about the food for our events but we were blown away by the high level of food that was consistently presented. I appreciate that it is not easy preparing and serving large groups but each meal was executed perfectly with rave reviews.
As a conference organiser I have be part of many events and it’s rare that I can truly say that the whole 2 days went completely smoothly with not one complaint. So thank you for making my job so effortless and creating a remarkable experience for our delegates.
Penelope Valentine l National Corporate Partnerships & Events Manager
Nestle Purina PetCare - March 2014
...thank you for looking after the team. The feedback was really good and I know that Mike really appreciated the bottle of wine, which was very thoughtful. It’s the little things that count and stand out!
Really appreciate your thoughtfulness, you made our conference a success and all concerned were very happy.
Thank you and have a great day!
Julianne Rogers l Executive Assistant to Rafael Lopez l NPP AOA Regional Head